Refund Policy

Return Eligibility

Customers may return products within 30 days of the purchase date. To be eligible for a return, items must be in their original condition, unworn, and with all tags and packaging intact. Products that have been used, washed, or damaged are not eligible for a refund.

Process for Initiating Returns

To initiate a return, please follow these steps:

• Contact our customer service team at [insert contact email/phone number] to request a return authorization.
• Provide your order number and the reason for the return.
• Once your return is authorized, you will receive a return shipping label and further instructions.

Refund Methods and Processing Time

Refunds will be processed using the same payment method used for the original purchase. Please allow 5-10 business days for the refund to appear in your account after we receive the returned item.

Special Cases

In cases of damaged items or incorrect shipments, please contact our customer service team within 48 hours of receiving your order. We will provide instructions for returning the damaged or incorrect item, and we will cover the return shipping costs in these instances.

Exceptions to the Policy

The following items are not eligible for returns:

• Gift cards
• Final sale items
• Personalized or custom-made products

We reserve the right to refuse returns that do not comply with our policy.